- We offer a 30 day money back guarantee for a single bottle of IBSolution. If you have taken a full month supply and are unsatisfied, you may get a full refund. We request that you try the product for a full month before submitting a return request as it may take 30 days or more to experience results. You may request a return by emailing firstname.lastname@example.org with your name and order number.
- If you changed your mind and do not wish to try the product, unopened bottles may be returned for a full refund (minus the cost of shipping and handling costs of $4.95) within 15 days of the date of receipt. Returned items will only be accepted if they have not been used, damaged, soiled or altered in any way. All items must be in their original condition and sealed.
- Our online store can only accept merchandise that has been purchased directly from our website. Merchandise purchased from other retailers or websites must be returned to the respective retailer.
- In the rare event where the carrier has marked a package "Delivered" on the tracking, but the customer doesn't actually have the package in-hand, we will ship a replacement of what was ordered, free of charge.
For all questions regarding returns please contact customer service at email@example.com.
COMPLETING YOUR RETURN
- Email firstname.lastname@example.org with your order number, return request and reason for return.
- If you are returning an unopened bottle, drop the package at your local USPS or shipping method of choice.
- When we receive the package, we will complete your refund. Please allow 7-10 business days from the time the return is received for your account to be credited.
Please send the package to:
Super Naturals Health Web Returns
125 Ashley Ct
Jupiter, FL 33458
Packages are shipped via USPS First Class. International shipping is available for $9.99 however we are not responsible for issues with customs or delivery.
After you complete your purchase you will receive a shipping confirmation email which will include tracking info.